Identify the problem
It's not always easy to tell the difference between what is illegal or a serious danger and what is offensive or annoying. We may run across illegal materials, such as child pornography, or dangerous activities, such as luring (when an adult lures a child into meeting face-to-face) or cyberstalking (harassing online through e-mail, chat, etc.).
Other things we encounter, such as sexually explicit materials, might be inappropriate for children but not illegal. Some things are just annoying and frustrating, such as spam -- that unsolicited "junk" e-mail we get in our in-boxes. The box to the left links to information that will help you distinguish the real threats from the inconveniences of online life. Who should you contact for help?
Video: Anne Collier of NetFamilyNews discusses how to indentify who to contact when your kids run into trouble online.